Run the company

Vans, odometers, service intervals, and who loses their day when one is in the shop.

▸ The odometer is a reading, not a fact. Every mileage says when it was read.

Time clock, overtime, pay periods, certifications and what a job actually cost in labour.

▸ Overtime does not pyramid. Four tens and an eight is forty regular and eight over — not sixteen.

Licences, insurance and certifications, watched before they lapse.

▸ The alarm is not the expiry date. It is the last day you could still have renewed in time.

Many branches, one roll-up, and territory that does not overlap.

Getting a new technician to competent, and proving they got there.